Bringing customers the best Elastic experience on Alibaba Cloud

The partnership between Elastic and Alibaba Cloud has expanded our community of users and developers into thousands of commercial users. 

This partnership is a leading example of Elastic’s commitment to partnering with companies that users trust with their cloud infrastructure and developing a cloud-native, flexible platform. Other partners include Microsoft Azure, Google Cloud, and AWS.

Now, we are thrilled to be the recipient of Alibaba Cloud’s Walking Together Award. Here, Pankaj Khushani, Sr. Director of Partners at Elastic, explains how Elastic and Alibaba Cloud have overcome market and global challenges to drive growth.  What is unique about the partnership?One of the most unique things about our partnership is that Alibaba Elasticsearch is one of Alibaba’s self-developed solutions, allowing customers to purchase and start using the product directly from the Alibaba Big Data product family.  The second thing is that Elastic is highly focused on growing it's cloud business in China.  Third, the way Alibaba Cloud has taken the service to market gives us a huge amount of scale that we otherwise would not have in China.  How is this collaboration an example of Elastic’s commitment to partnerships? The biggest thing is the level of investment that is being made on both sides. Our teams were extremely transparent. The amount of effort and time which we’ve put into our partnership with Alibaba Cloud is immense. And Alibaba Cloud has reciprocated.  In order to bring customers the best experience, we both agreed that it was important to include commercial features. Alibaba Cloud clearly understood the benefits of focusing on a commercial offering instead of an open source offering.  The product and engineering teams at both companies are aligned. Alibaba Cloud has increased headcount across their support, product, and engineering teams, and are reaching into their community for applicants.  “Alibaba Cloud is actively embracing technical partners like Elastic, exploring a replicable path in free and open source and cloud-native collaboration. We are working together to create a larger Alibaba Cloud business ecosystem that is more than a traditional peer-to-peer technology cooperation, making it easier to help companies achieve digital transformation.”–Yangqing Jia, Vice President of Alibaba Group and Senior Fellow of the Computing Platform BU, Alibaba Cloud Intelligence

Yangqing Jia, Vice President of Alibaba Group, congratulates Sarah Ge, Senior Director, Partner Success at Elastic, on the Walking Together award.How has the Elastic community in China responded to this partnership?Alibaba has a famous slogan: “Trust makes everything simple.” This can also describe our partnership and how it was started — with mutual trust from both sides and a vision for what the future holds.  

https://www.elastic.co/blog/bringing-customers-the-best-elastic-experience-on-alibaba-cloud