AI and automation "could cause IT service desks to go extinct"

Report claims traditional IT service desks are on the brink as AI and automation reshape the landscape.

https://www.techradar.com/pro/ai-and-automation-could-cause-it-service-desks-to-go-extinct

Created 11h | Nov 17, 2024, 9:40:07 AM


Login to add comment

Other posts in this group

 Gemini is coming to supercharge Google Assistant on smart displays and speakers – and here's how it will work

Google Assistant is continuing its work on Nest devices, but Gemini is going to be lending a helping hand.

Nov 17, 2024, 7:10:03 PM | techradar.com
 After iPhone and iMac, Apple may be courting Foxconn to build AI servers based on its M-series CPU to accelerate Apple Intelligence potential

Apple "courting" Foxconn to build AI servers based on its M-series CPU to accelerate Apple Intelligence potential.

Nov 17, 2024, 7:10:02 PM | techradar.com
 I can’t believe setting up WhatsApp on a new phone is still this painful

Meta maintains the best messaging services in the world – how can transferring WhatsApp between two phones still be so rough?

Nov 17, 2024, 4:40:07 PM | techradar.com
 As Arcane season 2 sends Jayce down a very dark path, its showrunners tease 'all will be revealed' about the Hextech co-creator's sudden heel turn

Arcane's creators are being coy about Jayce's unexpected heel turn in season 2 – but confirm we won't have to wait long to find out what's happened to him.

Nov 17, 2024, 2:20:13 PM | techradar.com
 The original two-year period for free Emergency SOS Satellite features on the iPhone has expired – but Apple hasn't started charging yet

We're now into the bonus year for iPhone 14 owners to access satellite features, but it's not clear what happens next.

Nov 17, 2024, 2:20:13 PM | techradar.com
 Farewell to screen scratches? Advanced nanocoating technology could be coming to over a million devices

Optitune partners with a trillion-dollar tech company to introduce innovative Invisible Fingerprint nanocoating.

Nov 17, 2024, 2:20:12 PM | techradar.com
 10,000 steps for less: How just two Black Friday gadgets can help you get fit and lose weight

Here are two cheap pieces of tech to help kickstart your 2025 fitness push.

Nov 17, 2024, 12:10:05 PM | techradar.com