Microsoft Dynamics 365 Contact Center wants to overhaul customer service with AI

Customer service agents are about to get an AI-powered boost to help improve both customer and worker satisfaction.

https://www.techradar.com/pro/microsoft-wants-to-overhaul-customer-service-with-ai

 The cloud's carbon footprint: Solutions for sustainable computing

Let's unravel the environmental challenges cloud hyper scalers face and learn how businesses can leverage cloud computing responsibly.

https://www.techradar.com/pro/the-clouds-carbon-footprint-solutions-for-sustainable-computing


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