Google says a technical issue caused some users’ Maps Timeline data to be deleted

After weeks of some Google Maps users reporting that their Timelines had been wiped of all the places they’ve visited, as spotted by 9to5Google earlier this month, Google has confirmed that some users’ data was deleted and is, in some cases, unrecoverable. In a statement to The Verge, Google spokesperson Genevieve Park said, “We briefly experienced a technical issue that caused the deletion of Timeline data for some people.” Only users who had backups turned on will be able to restore their Timelines, according to the statement.

Google recently switched to on-device storage for Timeline data, and backups don’t appear to be on by default. To enable them, you have to go into Your Timeline in the Maps app and update the settings from the cloud icon there. The incident caused some users to lose years’ worth of location history. And while some who had backups enabled prior to the issue have said they were able to restore their Timeline data, others on Reddit said they weren’t able to get it all back even after importing their backups.

This article originally appeared on Engadget at https://www.engadget.com/apps/google-says-a-technical-issue-caused-some-users-maps-timeline-data-to-be-deleted-214358403.html?src=rss https://www.engadget.com/apps/google-says-a-technical-issue-caused-some-users-maps-timeline-data-to-be-deleted-214358403.html?src=rss

Létrehozva 1mo | 2025. márc. 23. 22:10:10


Jelentkezéshez jelentkezzen be

EGYÉB POSTS Ebben a csoportban

Nintendo Switch 2 pre-orders: Sold out at most retailers including GameStop, Walmart, Target, Best Buy and others

Nintendo Switch 2 pre-orders are now officially open in North America. After (what felt like) a long delay after the original April 9 pre-order date, Nintendo finally opened up pre-orders in the US

2025. ápr. 24. 21:20:17 | Engadget
Bowers & Wilkins new Px7 S3 wireless headphones feature updated ANC tech

Bowers & Wilkins is back with another pair of

2025. ápr. 24. 19:10:28 | Engadget
Meta finally acknowledges that Facebook has a major spam problem

Meta is finally acknowledging that Facebook’s feed is filled with too many spammy posts. In

2025. ápr. 24. 19:10:25 | Engadget
Can I offer you a nice image of the Sun in these trying times?

The joint ESA and NASA Solar Orbiter mission has delivered

2025. ápr. 24. 19:10:24 | Engadget
Razer has a vertical mouse now

Razer has unveiled two new iterations of its Pro Click mouse with an eye toward comfort. The

2025. ápr. 24. 19:10:23 | Engadget
Threads is moving to threads.com and adding a bunch of new web features

Back when Meta first introduced its Twitter competitor Threads, many noted that the company had failed to secure the threads.com domain and instead launched the website at threads.net. At the time,

2025. ápr. 24. 19:10:21 | Engadget