How To Design Effective Conversational AI Experiences: A Comprehensive Guide

This in-depth guide takes you through the three crucial phases of conversational search, revealing how users express their needs, explore results, and refine their queries. Learn how AI agents can overcome communication barriers, personalize the search experience, and adapt to evolving user intent. https://smashingmagazine.com/2024/07/how-design-effective-conversational-ai-experiences-guide/

When Friction Is A Good Thing: Designing Sustainable E-Commerce Experiences

Today, UX design contributes to the problem of excessive consumption through persuasive e-commerce practices and designing for companies with linear and exploitative business models. Anna Rátkai explores practical steps we can take to reduce material consumption and the massive environmental impact that comes along with it by designing mindful shopping experiences. https://smashingmagazine.com/2024/07/designing-sustainable-e-commerce-experiences/

Useful Customer Journey Maps (+ Figma & Miro Templates)

Visualize the user experience with user journey maps. Here are some helpful templates, real-world applications, and insights on the importance of mapping both successful and unsuccessful touchpoints. Part of Smart Interface Design Patterns by yours truly. https://smashingmagazine.com/2024/07/customer-journey-maps-figma-miro-templates/

Tales Of An Eternal Summer (July 2024 Wallpapers Edition)

Let’s welcome the new month with some fresh desktop wallpapers! Created by artists and designers from across the globe, they come in versions with and without a calendar for July 2024. Enjoy! https://smashingmagazine.com/2024/06/desktop-wallpaper-calendars-july-2024/

How To Improve Your Microcopy: UX Writing Tips For Non-UX Writers

Interface copy plays a crucial role in the overall user experience, helping guide users smoothly, allowing them to navigate easily through the app, discover and start using product features, and more. In this article, you’ll find simple, practical tips and a checklist to help you create a clear and concise microcopy, ensuring a seamless user experience. https://smashingmagazine.com/2024/06/how-improve-microcopy-ux-writing-tips-non-ux-writers/

How To Make A Strong Case For Accessibility

Gaining buy-in for accessibility can be challenging due to common myths and misunderstandings. For many, accessibility remains a big mystery. Here are some practical techniques for winning stakeholder support and making accessibility relatable by bringing accessibility testing to your company. Part of Smart Interface Design Patterns by yours truly. https://smashingmagazine.com/2024/06/how-make-strong-case-accessibility/

So Your Website Or App Is Live… Now What?

The biggest mistake you can make in UX design is to launch a website or app and then walk away. Monitoring and improving after launch will benefit users and your metrics. Nothing will bring bigger gains. https://smashingmagazine.com/2024/06/website-improvement-after-launch/

MDX Or: How I Learned To Stop Worrying And Love Multimedia Writing

Balancing the age-old simplicity of words on paper with the myriad creative possibilities of the web is a tension as old as the web itself. Leaning into that overlap can bring new dimensions not just to the things we write but also to how we write them. https://smashingmagazine.com/2024/06/mdx-or-how-i-learned-love-multimedia-writing/

Uniting Web And Native Apps With 4 Unknown JavaScript APIs

Have you heard of the Screen Orientation API? What about the Device Orientation API, Vibration API, or the Contact Picker API? Juan Diego Rodriguez is interested in these under-the-radar web features and discusses how they can be used to create more usable and robust progressive web apps if and when they gain broader support. https://smashingmagazine.com/2024/06/uniting-web-native-apps-unknown-javascript-apis/

T-Shaped vs. V-Shaped Designers

Job openings typically cast a very restrictive frame for candidates, with long lists of expectations and requirements. But what if this narrow focus can overlook the value of “V”-shaped designers who excel by crossing boundaries, connecting dots, and innovating beyond rigid boxes? https://smashingmagazine.com/2024/06/t-shaped-vs-v-shaped-designers/


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