Navigating customer support often feels like you’re constantly walking a tightrope. On one side, you have customers clamoring for your attention, frustrated and needing reassurance. On the other side, there’s your team, whom you need to keep motivated, empathetic, and efficient amidst a never-ending stream of support tickets. And through it all, you’re under pressure to deliver exceptional value quickly — not just to keep your current customers loyal but... https://webdesignernews.com/how-cust
I lead the Momentum Design System team at Cisco where I’ve spent the last three years trying to generate buy-in for a dedicated engineering team. It’s been an uphill battle. https://webdesignernews.com/weekly-curated-resources-for-designers/
It’s possible to chart the evolution of the internet through the development of typography — from the early days when users went wild with limited default fonts, through the era of increasing standardization and cohesion, to today’s return to bespoke personalization. This essay explores how Google’s expansion of font possibilities, largelly due to the breakthrough invention of variable fonts, can bring back some of the fun things we miss about... https://webdesignernews.com/the-past-present-and-
When “don’t make users choose” is a lie — a crazy housing experience case from New York. https://webdesignernews.com/simplicity-in-ux-isnt-always-the-best-approach-for-complex-decisions/
Open source software environment makes it easier for developers to reduce time-to-market for processors and other embedded systems for Intelligent Edge applications. https://webdesignernews.com/software-environment-speeds-development-for-the-intelligent-edge/
Emma Baines is Global Head of Creative at Tony’s Chocolonely, based in Amsterdam. She’s previously worked at HelloFresh, Hill + Knowlton Strategies and Winkreative. https://webdesignernews.com/five-crucial-design-questions-answered-by-industry-leaders/
A well-structured design system checklist guides your team through each essential step of creating a design system, ensuring that nothing gets overlooked—from auditing current design patterns to standardizing elements like typography, color palettes, and spacing. It serves as a roadmap that helps you prioritize what’s most important, streamline collaboration between designers and developers, and ensure that the design system evolves as your product grows. https://webdesignernews.com/design-syste
Discover the story behind the winner of the Most Creative Adobe Express Add-On category at a recent Major League Hacking hackathon. https://webdesignernews.com/how-accessify-was-built/
Having a mobile app for your brand has become a necessity. A well-designed app can improve customer engagement, brand loyalty, and provide a competitive edge in your industry. https://webdesignernews.com/essential-steps-for-building-a-mobile-app-for-your-brand/