The lawsuit cites a Reuters investigation which found that the carmaker had exaggerated vehicles' driving range, the distance cars can travel before needing to recharge. The report cited a source familiar with an early design of Tesla software, who claimed the EV maker rigged the range-estimating software on the cars' dashboards.
The Reuters investigation also cited sources with knowledge of a secret team set up to cancel service appointments from drivers with range issues. The secret "Diversion Team" set up in Las Vegas was the result of a flood of complaints about driving range concerning cars that often did not require repairs, per Reuters.
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