Major supply-chain software provider Blue Yonder is working to restore its systems after a ransomware attack hit the Panasonic-owned firm last week. Blue Yonder, which counts Starbucks, major U.K. grocers, and other large retailers among its customers, said it wasn’t sure when it could restore services.
The attack didn’t hit systems run on its public cloud-based platforms. It’s unclear how many of its more than 3,000 customers have been impacted. No group has yet claimed being behind the ransomware attack. It’s also not clear whether customer data was stolen.
“Since learning of the incident, the Blue Yonder team has been working diligently together with external cybersecurity firms to make progress in their recovery process,” the company said in a release. “We have implemented several defensive and forensic protocols.”
Several companies using Blue Yonder’s systems said they’ve put contingency plans in place.
Starbucks said Monday that the attack affected company-owned stores in its network in North America. The chain, which relies on Blue Yonder for its employee payment and scheduling system, has struggled to pay baristas and manage their schedules, so managers have to calculate employees’ pay.
A spokesperson for Morrisons, a large U.K. grocery outlet, told CNN in a statement that it has “reverted to a backup process” but the flow of goods into stores have been impacted in the meantime.
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