The Federal Bureau of Investigation (FBI) has issued guidance warning consumers to avoid using free public charging stations because “bad actors” have figured out ways to hijack connected devices.
In a tweet, FBI Denver wrote that hackers can introduce harmful malware and monitoring software onto your phone, tablet, or computer when connected to public USB ports in locations such as airports.
Avoid using free charging stations in airports, hotels or shopping centers. Bad actors have figured out ways to use public USB ports to introduce malware and monitoring software onto devices. Carry your own charger and USB cord and use an electrical outlet instead. pic.twitter.com/9T62SYen9T
— FBI Denver (@FBIDenver) April 6, 2023
Guidance on the FBI website reads that you should “avoid using free charging stations in airports, hotels, or shopping centers.” As an alternative, the FBI recommends bringing your own charger and adapter and plugging directly into electrical outlets or using a portable charger.
The Federal Communications Commission (FCC) has also warned about the dangers of plugging into public USB ports, also known as “juice jacking.” The FCC explained that hackers can potentially install malware that locks a device or exports personal data directly to the hacker.
When requested for comment on what this guidance could mean for airports, the Federal Aviation Administration (FAA) referred Fast Company to the FBI.
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