I exercised my ex-employer's stock options in Carta and they have been stuck at the "Waiting for employer to issue certificate" step for many months now. I reached out to the comptroller at the company, they said it's an issue on Carta's end and they will get to it, but it's been several weeks and they are not responding. Meanwhile, my funds are stuck with Carta but I don't have a certificate.
The company itself is doing quite badly and are not likely to IPO so exercising them was likely a mistake. I have two main questions:
- Since the certificate has not been issued yet (but the exercise is in progress), is it possible for the exercise request to be reversed/reversed at this stage so that I get back my funds? [Or is it that once an exercise has been requested, it must go through...]
- In this case, would the responsibility be with Carta or the company to finalize the exercise? If company then I can request some ex-colleagues to talk to the finance dept. If Carta I'll reach out to support. It seems like it's a company step unless it's a technical issue on Carta's end.
Either way, I want to finalize this so I either have a stock option certificate or have the exercise cancelled entirely.
[link] [comments] https://www.reddit.com/r/stocks/comments/14bqr6h/exercised_stock_options_in_carta_havent_got/
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